The Accreditation Office is an administrative department responsible for preparing and monitoring the authorization and issuing of passes within Casa de Campo®. Its main role is to ensure that anyone who is assigned an authorization or pass in any of its categories is duly identified and accredited.
Everyone must sign in and out of the complex with an authorization or pass and must only use the gates authorized by the Accreditation Office.
We have a main office and six branch offices to facilitate access requests in the shortest possible time, guaranteeing 24-hour service.
This office is responsible for receiving access requests for villa employees, apartments, and commercial premises for issuing provisional authorizations and electronic entry passes to the Casa de Campo complex.
Tel no. (809) 951-1500 Ext. 5160, 3268
Email: accesos@costasur.com.do
Opening hours:
Monday to Friday 7:00am to 4:00pm | Saturdays 7:00am to 11:00am | Closed Sundays and public holidays
Location: Next to the Employees Pedestrian Entrance (K2).
This office is responsible for receiving access requests for workers, contractors, and suppliers for issuing provisional authorizations and electronic entry passes to the Casa de Campo complex.
Tel no. (809) 951-1500 Ext. 5305
Email: accesos@costasur.com.do
Opening hours:
Monday to Friday 7:00am to 4:00pm | Saturdays 7:00am to 11:00am | Closed Sundays and public holidays
Location: Next to the Contractors Entrance (K4).
This office is responsible for providing support for employee authorizations and electronic passes should any situation arise when entering the Casa de Campo complex. This support consists of verifying and validating situations that arise in the authorizations and electronic passes when entering through Employees and Suppliers Entrance (K1).
Note: This office does not issue electronic passes.
Tel no. (809) 951-1500 Ext. 5160, 3268
Email: accesos@costasur.com.do
Opening hours:
Monday to Friday 7:00am to 4:00pm | Saturdays 7:00am to 03:00pm | Closed Sundays and public holidays
Location: Next to the Employees and Suppliers Entrance (K1)
This office is responsible for receiving temporary access requests for guests, visitors and invitees who require entry to Casa de Campo.
Tel no. (809) 951-1500 Ext. 5160, 3268
Email: accesos@costasur.com.do
Opening hours:
24 hours a day, 7 days a week
Location: Next to the West Main Entrance (K3)
This office is responsible for receiving temporary access requests for guests, visitors and invitees who require entry to Casa de Campo.
Tel no. (809) 951-1500 Ext. 5160, 3268
Email: accesos@costasur.com.do
Opening hours:
24 hours a day, 7 days a week
Location:
Next to the North Main Entrance (K5)
This office is responsible for receiving owner and tenant pass requests made directly by villa or apartment owners.
Tel no. (809) 951-1500 Ext. 8020
Email: accesospropietarios@ccampo.com.do
Opening hours:
Monday to Friday 8:00am to 5:00pm | Saturdays 8:00am to 3:00pm | Closed Sundays and public holidays
Location: Next to the West Main Entrance (K3)
This office is responsible for receiving applications for electronic passes for crewmembers, boat captains, and sailors, vessels in transit and berth owners.
Tel no. (809) 951-1500 Ext. 2111,2112,2395
Email: accesospropietarios@ccampo.com.do
Opening hours:
Monday to Friday 8:00am to 5:00pm | Saturdays 8:00am to 3:00pm | Closed Sundays and public holidays
Location: Harbormaster’s Office, La Marina
• Employees and Suppliers Entrance (K1)
• Employees Pedestrian Entrance (K2)
• West Main Entrance (K3)
• Contractors Entrance (K4)
• North Main Entrance (K5)
• To be duly registered in the Costasur Casa de Campo systems.
• Have a copy of your identification document at hand: Dominican cédula or passport for foreigners.
At our different Accreditation offices strategically located at the entrances to the complex.
• Through the website mi.costasur.com.do
• You can also request your passes using the applicable forms.
As soon as the request is made, you can send the person(s) to the accreditation office during business hours.
Our Service offices are open 24/7 during regular business hours.
You may request it once you are registered in the Costasur Casa de Campo systems, by contacting the Accreditation Office - Owner Services by email accesospropietarios@ccampo.com.do or Tel: 809- 523-3333 Ext. 8020, 2111.
When applying for the pass, please specify which vehicle the person will be using, including its make, color, and license plate number. When the person goes to the Accreditation Office, he/she must bring his/her identification, license, registration, and valid vehicle insurance.
It is valid for a maximum of one year.
You may register them through Costasur’s planning and design Department by controldeobras@costasur.com.do Tel: 809- 523-3333, Ext. 8144.
It is valid for a maximum of six months.
The costs depend on the type of pass you are requesting.
You may pay at the cash desk before the pass is delivered or it can be charged to the property's account.
Applications are valid for 15 calendar days. If they expire, the applicant will have to make a new request.
You must send an e-mail from an authorized address, notifying the loss of the pass to the following e-mail addresses: accesos@costasur.com.do Tel: 809- 523-3333 Ext. 5160/3268 and investigacionesgc@crcltd.com.do Tel: 809- 523-3333 Ext. 5173.
You should send an email from an authorized address, to: accesos@costasur.com.do Tel: 809- 523-3333 Ext. 5160, 3268, to notify its cancellation or go to the office and fill out a form.
You should contact the Investigations Department at investigacionesgc@crcltd.com.do Tel: 809- 523-3333 Ext. 5173.
You should contact Costasur's Customer Service Department, by email: servicioalcliente@costasur.com.do Tel: 809- 523-3333 Ext. 8528.