{"id":11212,"date":"2026-04-26T22:38:31","date_gmt":"2026-04-26T22:38:31","guid":{"rendered":"https:\/\/elips.io\/clients\/costasur-site\/?page_id=11212"},"modified":"2026-07-20T18:57:06","modified_gmt":"2026-07-20T18:57:06","slug":"security","status":"publish","type":"page","link":"https:\/\/costasur.com.do\/en\/seguridad\/","title":{"rendered":"Regulations"},"content":{"rendered":"
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Guardianes
Costasur<\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t
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Guardianes Costasur is the agency responsible for the security of Casa de Campo\u00ae. Through this entity, you can request the assignment of a guard to a property or business, a service provided exclusively within the resort and its facilities.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Frequently Asked Questions<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Physical security<\/strong><\/h3>\n

Contact details<\/strong>
\u2022 To request the services we offer, please contact us via h.fernandez@costasur.com.do<\/a> y scarlet.mercedes@crcltd.com.do<\/a><\/p>\n

Charges:<\/strong>
\u2022 This service costs RD$154.00 per hour, plus tax.<\/p>\n

Conditions:<\/strong>
The services we offer are available to our property owners, residents, and\/or their legal representatives, construction supervisors, department or business managers within this complex, project supervisors, and\/or occasional clients.
The person requesting the service must be of legal age.<\/p>\n

Approximate delivery time: <\/strong>
Once the request is received, it is validated with the applicant and personnel are assigned to initiate the service on the agreed-upon date and time.

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\u2022 Submit the request at least 1 day in advance.
\u2022 Indicate the date and time of the service.
\u2022 Notify in advance if you wish to extend the established time or cancel before the agreed-upon date.
\u2022 Communicate the desired payment method (charge to property or cash payment).
\u2022 Specify the location where the service is to be performed.
\u2022 Respect the schedule established in the request.
\u2022 Respect the rights of assigned personnel.
\u2022 Report any service anomalies.

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Service cancellations must be notified in advance via email or by calling (809) 523-5183 \/ 5196 between 7:30 AM and 7:00 PM.

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\u2022For emergency calls, at Guardianes Costasur we have the 911 line on a closed circuit within Casa de Campo\u00ae, which can be dialed directly from your home phone extension.
\u2022 Direct extensions can also be dialed (809) 523-5193 \/ 5194 \/ 2144. These extensions are located in our Monitoring department, which operates 24 hours a day.

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\u2022 Head Office:<\/strong> Ext. 5183
\u2022 Hotel Security<\/strong> Exts. 5180 \/ 5190
\u2022 Investigations<\/strong> Ext. 5173
\u2022 Accreditations:<\/strong> Exts. 5160 \/ 3268
\u2022 Accreditations (Owners' Club):<\/strong> Ext. 8020
\u2022 Accreditations (Contractors):<\/strong> Ext. 5305
\u2022 Accreditations (The Navy):<\/strong> Exterior 2111 \/ 2112
\u2022 Accreditations (24-Hour Service Agents)<\/strong> Ext. 3268
\u2022 Accounting<\/strong> Ext. 8241
\u2022 Monitoring:<\/strong> Ext. 2144

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Security Regulations<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Learn about the guidelines and regulations designed to ensure safety and peace of mind within our community.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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GuardianesCostasur Guardianes Costasur es la agencia responsable de la seguridad de Casa de Campo\u00ae. 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